Going Home Shouldn't Be The Hardest Part of Getting Better

Discharge Central helps NHS hospitals coordinate patient discharges faster, reducing delays and getting people home to their families sooner.

[Hero Image: Elderly patient with family at home or leaving hospital]

13,000

patients stuck in hospital daily despite being ready for discharge

NHS England data*

£2 billion

annual cost to NHS from discharge delays

Government reports*

3+ days

average waiting for care home placement in some regions

Health Foundation analysis*

The Discharge Crisis Affects Everyone

Delayed discharges create a cascade of problems across the entire healthcare system, impacting patients, staff, and trusts.

Patients and Families

Your loved one is medically ready to leave hospital but waits days or weeks for a care home placement, stuck in an acute bed when they should be recovering at home or in appropriate care.

Healthcare Staff

Ward teams spend hours calling care homes, managing spreadsheets, and coordinating across boundaries with emails, phones, and faxes while patients wait.

NHS Trusts

Delayed discharges cost millions annually, block beds needed for emergency admissions, and create cascade effects across urgent care pathways.

Discharge Central: The Coordination Platform Built By Clinicians, For Clinicians

Making the invisible visible and enabling action across boundaries

WhatsApp-Style Messaging

Secure, real-time messaging connecting ward staff, discharge coordinators, care homes, and community services in one place. Eliminate phone tag and lost faxes.

Smart Capacity Matching

Integration with Capacity Tracker to see real-time care home availability. Search by location and speciality, match patients to appropriate placements faster.

Digital Checklists

Automated discharge task tracking ensuring nothing is missed, from medications to transport to GP handovers. PRSB-compliant discharge standards built-in.

FHIR-Compliant Integration

Seamless integration with Nervecentre, SystemOne, EMIS, and other NHS systems without disrupting existing workflows. FHIR R4 interoperability from day one.

How It Works

Simple, intuitive workflow that fits naturally into existing clinical processes

1

Ward identifies patient ready for discharge

Clinical team confirms patient is medically optimised and ready to leave hospital

2

Create referral in Discharge Central

Complete digital referral form with patient details and care requirements

3

Broadcast to appropriate care homes or services

System automatically notifies suitable providers based on location and speciality

4

Providers respond and accept in real-time

Care homes review referrals and respond via mobile app or web portal

5

Coordinate via secure messaging until transfer complete

All stakeholders communicate directly, share documents, and update status

6

Track outcomes and optimise future placements

Analytics dashboard shows performance metrics and identifies bottlenecks

Why Choose Discharge Central

Built on Clinical Experience

Founded by a medical student who witnessed discharge delays firsthand and designed the solution to address real workflow problems, not abstract technical challenges.

Evidence-Based Approach

Integration with existing NHS systems like Capacity Tracker, compliance with PRSB discharge standards, and FHIR R4 interoperability from day one.

Mobile-First Design

Care home staff can respond to referrals from smartphones, no desktop computer required, with offline capability for poor connectivity areas.

England-Wide Coverage

The platform works across organisational boundaries, supporting integrated care systems spanning acute, community, social care, and primary care.

Supported By

NHS Supplier Logo

UoB Elevate Logo

University of Leicester

Ready to Transform Your Discharge Process?

Join us in building a better discharge coordination system for the NHS. Request a demo or get in touch to learn more.

Data Sources:

  • * NHS England - Delayed Transfers of Care statistics
  • * UK Government reports on NHS capacity and discharge delays
  • * Health Foundation analysis of discharge pathways and care home placement times