Privacy Policy

Last updated: November 2025

1. Introduction

Celerix Health ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website and services.

2. Data We Collect

We collect the following types of data:

  • Contact Information: Name, email address, phone number, organisation
  • Usage Data: Pages visited, time spent, browser type, IP address
  • Communication Data: Messages sent through contact forms or email
  • Cookie Data: See our Cookie Policy for details

3. How We Use Your Data

We use your data to:

  • Respond to your enquiries and provide requested information
  • Send newsletter updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Legal Basis

We process your data based on: legitimate interests (website analytics), consent (marketing communications), contract performance (service delivery), and legal obligations (compliance requirements).

5. Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined in this policy. Contact form submissions are kept for 2 years. Analytics data is anonymised after 6 months.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

7. Data Security

We implement appropriate technical and organisational measures to protect your data including encryption, access controls, regular security assessments, and staff training.

8. Third-Party Services

We use privacy-focused analytics (Plausible/Fausible), email services, and hosting providers. We do not use Google Analytics or other tracking-heavy services. All third parties are GDPR-compliant.

9. Contact

For data protection enquiries, contact us at: founder@celerixhealth.co.uk

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be notified via email where appropriate.