Everything You Need to Coordinate Discharges Efficiently
A comprehensive platform built for NHS workflows, integrating seamlessly with existing systems
Secure Messaging
Real-time communication across all stakeholders
WhatsApp-Style Interface
Familiar messaging interface that everyone knows how to use. No training required, instant adoption.
End-to-End Encryption
NHS-compliant encryption meeting DCB0129 and DCB0160 clinical safety standards. Patient data stays secure.
Read Receipts
Know exactly when messages have been delivered and read. No more wondering if your message got through.
Typing Indicators
See when someone is typing a response. Creates natural conversation flow like modern messaging apps.
Group Messaging
Coordinate with entire multidisciplinary teams. Include ward staff, discharge coordinators, care homes, and families.
Attach Documents & Images
Share discharge summaries, medication lists, and assessment documents securely within the conversation.
Works on Any Device
Access from desktop, tablet, or smartphone including personal devices with PIN protection for security.
Audit Trail
Complete message history for governance and safeguarding. All communications logged and time-stamped.
Capacity Management
Real-time visibility of care home availability
Capacity Tracker Integration
Direct integration with NHS England's national Capacity Tracker system for real-time bed availability.
Live Availability
See which care homes have beds available right now. Updated in real-time as capacity changes.
Search by Location
Find care homes near patient's home or family. Filter by distance, postcode, or local authority area.
Speciality Matching
Filter by care type: dementia, nursing, residential, EMI, palliative care, and more.
CQC Ratings
See current CQC inspection ratings and reports. Make informed placement decisions based on quality.
Capacity Alerts
Get notified when capacity becomes available at preferred providers. Never miss a placement opportunity.
Success Rate Analytics
Track which providers respond quickest and accept most referrals. Build relationships with reliable partners.
Provider Profiles
Detailed profiles showing facilities, specialities, contact details, and historical performance data.
Referral Workflow
Streamlined digital referral process
Digital Referral Forms
Replace paper, fax, and email referrals with structured digital forms. Faster, more accurate, trackable.
Broadcast to Multiple Providers
Send one referral to multiple appropriate care homes simultaneously. First to respond gets the patient.
Automatic Acceptance
When a provider accepts, referral automatically closes for others. Prevents double-booking and confusion.
Decline Reasons Tracked
Understand why referrals are declined. Learn which patient characteristics create barriers to placement.
Full Audit Trail
Complete history of every referral action for CQC compliance and governance. Who did what, when.
Export for Reporting
Download referral data for analysis, reporting, and performance monitoring. CSV and Excel formats supported.
Clinical Documentation
PRSB-compliant discharge summaries
PRSB Standards Compliance
Discharge summaries follow Professional Record Standards Body guidelines, meeting NHS interoperability requirements.
Speciality Templates
Pre-configured templates for medicine, surgery, mental health, and more. Include relevant fields for each speciality.
EPR Integration
Pre-populate fields from your Electronic Patient Record system. Reduce clinician documentation time by 60%.
Medication Reconciliation
Import medication lists, flag changes during admission, generate accurate discharge prescriptions.
Automated GP Delivery
Discharge summaries automatically sent to GP within 24 hours via secure email or direct EPR integration.
Digital Signatures
Secure electronic signatures for clinical sign-off. Maintains professional accountability and governance.
Analytics Dashboard
Data-driven insights for continuous improvement
Discharge Metrics
Track total discharges, average time to placement, discharge delays, and bed days lost to coordination issues.
Bottleneck Identification
Identify where delays occur: assessment, referral, acceptance, transport, or documentation.
Provider Performance
Compare care homes by response time, acceptance rate, and successful placements. Build preferred provider lists.
Capacity Utilisation
Track bed occupancy trends, seasonal patterns, and capacity constraints across your region.
Time-to-Placement Analysis
Break down exactly how long each stage takes. Identify opportunities to accelerate the discharge pathway.
Customisable Reports
Generate reports for ward managers, executives, commissioners, or CQC inspections. Export to PDF or Excel.
Mobile Progressive Web App
Native app experience without app store downloads
Install on Home Screen
Works like native app on iOS and Android. Add to home screen, launch like any other app.
Offline Capability
View referrals and draft responses offline. Automatically sync when connection restored.
Push Notifications
Get notified of urgent referrals immediately. Never miss a time-sensitive placement opportunity.
Touch-Optimised UI
Large touch targets, swipe gestures, and mobile-first design. Quick responses on the go.
Minimal Data Usage
Optimised for rural areas with poor connectivity. Efficient data transfer for low-bandwidth environments.
Secure by Default
PIN protection, automatic logout, and encrypted local storage. Safe to use on personal devices.
See These Features in Action
Request a personalised demo to see how Discharge Central can transform your discharge coordination process.